A 99.9% Server Uptime
We’ve built our shared web hosting system using reliable hardware and heavily tweaked software. Our administrators have installed a tweaked version of SELinux on all our physical servers to guarantee optimal protection and dependability. We have added several DoS protection appliances along with highly efficient firewall software to make sure our network is unassailable and secure.
All our shared web hosting service plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s very important to also build your own network architecture. That’s why we set up a custom internal network in all our data centers. Based on topflight Juniper routers and switches, our internal network allows for shockingly fast data transfer rates and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, regardless of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
While we have given our best to reduce all potential risks with our cloud hosting packages and although we provide first–class client support, there are times when the client simply isn’t pleased with what we offer. Or he has to switch to a more powerful web hosting service, like a VPS server or even a dedicated server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely happy, we will give you a full refund.
24/7 Technical Support
We have attentively selected each single member of our 24x7 support team so that we can provide the best technical support that you can get. Each one of our technicians has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Plus, they are at your disposal 24–7 – you will be able to call them at any moment and they will reply as fast as possible.
Their average support ticket response time is under twenty minutes, whereas with other hosting distributors you have to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in less than one hour.