Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center section built into Blade-Conspire International Group’s Online Control Panel. It includes an elaborate knowledge base with commonly asked questions and in–depth help articles contributed by our experienced client support team.

  • Top quality support service

  • How–To Video Clips

  • If you would rather see how an action is executed or how an issue is addressed, instead of just reading about it, then check out our collection of how–to video tutorials. They cover lots of different topics and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 client care service and a 60–minute ticket response guarantee. Our capable techs will be online 24–7–365 to respond to your questions and to deal with any issue that you could possibly face. Simply send a customer support ticket from the Help Center section and we will reply to you instantly.