1 hour ticket response
Blade-Conspire International Group’s team of tech support engineers is specialized in providing swift answers to all your queries. We will review your client support ticket immediately after it is received and will get back to you with a solution to your problem within less than 1 hour after the technical support ticket submission. Actually, our average customer support ticket response time is twenty minutes.
An Exceptional Technical Support Service
Our customer care staff representatives possess extensive experience in the shared web hosting service market and are knowledgeable enough to provide a prompt answer to your problem. If, however, the matter at hand is not within the competence of a support engineer, the ticket will be forwarded to a developer or admin for additional investigation.
An Intuitive Help Center Section
To help you find a quick hint on how you can use a given service, we have included a truly user–friendly Help Center section in the Online Control Panel. You can search through an extensive selection of web hosting account management articles and website management articles, refer to our F.A.Q. section or check our instructional video tutorials.