Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our technical help and support Dept is working day and night to handle all of your service tickets. Every single ticket you submit to us will be taken care of within no more than 60 mins. If your situation requires aid from one of our administrators, we will send the ticket to the person on duty and will inform you that the case will soon be resolved.

  • Top quality support service

  • Top–quality Customer Assist Service

  • We’ll be working for you round the clock to offer you assistance and client support and also to assist you with any problem that you could possibly run into when dealing with your virtual server. We can assist you with all pre–configured apps, like your Operating System, server management panel (with respect to the VPS type) and the Online Control Panel produced solely by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that will come as a gift with the virtual server, you’ll find an instructive Help zone, incorporating all you should know about monitoring your web pages and programs. We have added a wide array of how–to articles and reviews and video guides that demonstrate the standard site supervision tasks in an easy to comprehend fashion.